For your convenience we have put together some of the most commonly asked questions below about how our program works. Of course, if you have a question not covered here, please feel free to call (800) 227-4645 or email us at [email protected].

Q: Why give monthly?
A: Your steady support helps us respond immediately to the urgent needs of vulnerable animals, allowing our teams to be First to Serve™. When you make an automatic monthly gift, you reduce our administrative costs. That means more of each dollar directly supports animals in need.

Q: Once I've made an online gift, how can I make changes to my account (i.e. change amount, change my credit card number)?
A: It's so easy! Please just call (800) 227-4645. If we receive your change prior to the month's processing deadline we can make the change effective for that month. If not, it'll take effect the next month.

Q: What if I need to stop giving. Can I stop whenever I want?
A: Of course! Just call (800) 227-4645. Your cancellation will take place the same month, or the following month, depending upon when we receive your call.

Q: Will I receive verification of my donations for tax purposes?
A: All monthly donors receive an annual statement reflecting the prior year's total contributions. This statement is usually mailed in February.

Q: When will my credit card first be charged?
A: Monthly charges occur once per month. Your first online gift will be charged to your card on the date that your transaction is made. All subsequent charges will occur on/around the same date every month.

Q: When will I recieve my American Humane hat?
A: If you chose to recieve a hat at checkout, please allow 8-10 weeks for delivery.

If you prefer to give by phone, please call (800) 227-4645.