Publications
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From how to recruit volunteers, to training and supervising them, this guide covers it all. This guide includes pages of sample forms, interview questions and much more. You’ll also get…

Strategic planning is critical for organizations that want to thrive, not just survive, especially during challenging times. This guide goes through the steps involved in the planning process and explains…

This guide offers information on how to house, feed and care for small animals other than dogs and cats in shelters, such a rabbits, rodents, ferrets and other exotic pets.…

This guide outlines an animal healthcare program for shelters, including design considerations, cleaning materials, animal handling, preventive medicine and planning. It also includes a glossary of terms.

This operational guide focuses on the care of reptiles — lizards, snakes and turtles — in the shelter environment. It includes information on health assessment, habitat and food requirements, adoption,…

Accurate and efficient record keeping is crucial to all animal shelters. This manual lays the groundwork for successful record keeping and makes it easier to keep accurate and efficient records.…

This guide is a necessary resource for humane agencies considering contracting with their local government to manage animal control. It includes arguments for and against contracting, suggested contract clauses and…

This guide outlines the different types and benefits of public relations, as well as keys to successful PR. It explains specific PR programs with a guide to public speaking and…

With suggestions and preliminary drawings, this guide offers a blueprint for planning and constructing an animal shelter. It includes comments on general construction features, heating, ventilation, drainage and other considerations.

This guide presents ideas and procedures that can help you hire the right people, facilitate employee motivation and promote organizational productivity. It addresses the key topics of employee selection and…