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Service Dogs: What you need to know

Service dogs can reduce stress and anxiety levels and help veterans mitigate the symptoms of Post-Traumatic Stress (PTS) and Traumatic Brain Injury (TBI) that all-too-often arise when they return home from the battlefield. Unfortunately, there is a great deal of confusion around service dogs that can lead to discrimination against our nation’s veterans.

To combat this problem, American Humane and Mars Petcare, the world’s leading pet nutrition and health care business, joined forces to produce two free service dog training videos designed to help train business and retail employees to better accommodate veterans and other patrons who have service dogs.

These new training videos provide helpful information and guidance about how employees can properly and lawfully attend customers with service dogs in compliance with the Americans with Disabilities Act (ADA), and include business owner and veteran testimonials.

Learn More

Service Dogs and the Americans with Disabilities Act (ADA): An Overview for Retail Businesses
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Definition of a Service Dog vs. Emotional Support Animal vs. Therapy Dog
Click here ❯

VIDEO #1: What You Need to Know About Service Dogs

VIDEO #2: Importance of Service Dogs – A Veteran’s Experience

For more information about Better Cities for Pets, visit www.BetterCitiesForPets.com.

News & Updates

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Over Memorial Day weekend, the Washington Nationals baseball team promoted American Humane’s Pups4PatriotsTM program before the first pitch was thrown during a Sunday afternoon game against the Miami Marlins. A video clip highlighting the program played on the Jumbotron in front of thousands of fans. Two Pups4PatriotsTM program graduates, U.S. Air Force Veteran Dottie Dow of Maryland and her service…
June 18, 2019

Nylabone Partners with American Humane to Connect Veterans and Service Dogs

American Humane has been supporting the U.S. military for over a century—our animal rescue program was born on the battlefields of World War I in Europe, where, at the request of the then-U.S. Secretary of War, volunteers with American Humane were deployed to rescue and care for 68,000 wounded war horses each month. Today, our commitment to our nation’s servicemembers…
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