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Military Initiative

Service Dogs: What you need to know

Service dogs can reduce stress and anxiety levels and help veterans mitigate the symptoms of Post-Traumatic Stress (PTS) and Traumatic Brain Injury (TBI) that all-too-often arise when they return home from the battlefield. Unfortunately, there is a great deal of confusion around service dogs that can lead to discrimination against our nation’s veterans.

To combat this problem, American Humane and Mars Petcare, the world’s leading pet nutrition and health care business, joined forces to produce two free service dog training videos designed to help train business and retail employees to better accommodate veterans and other patrons who have service dogs.

These new training videos provide helpful information and guidance about how employees can properly and lawfully attend customers with service dogs in compliance with the Americans with Disabilities Act (ADA), and include business owner and veteran testimonials.

VIDEO #1: What You Need to Know About Service Dogs

VIDEO #2: Importance of Service Dogs – A Veteran’s Experience

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