Military Initiative

Home / Military / Service Dogs: Standards & Credentialing for Veterans
Military Initiative

Service Dogs: Standards & Credentialing for Veterans

Operation Service Dog Access (OSDA) is an innovation designed to improve the social mobility of veterans with service animals who have been challenged about the validity of their service dog in public. A first-of-its-kind effort, Operation Service Dog Access assesses the veteran-service dog team against a national standard and credentials/registers the team in a national registry of credentialed service dogs. This new “gold standard” credential improves the confidence of veterans as they get on with their lives in communities, at hotels and even while flying.

American Humane and the National Association of Veteran-Serving Organizations (NAVSO) are currently executing a pilot program to test the assessment, credentialing and registration process for veteran applicants. Under the guidance of American Humane and NAVSO, Operation Service Dog Access will stress-test the various components of the project:

  1. National Standards
  2. Application processes
  3. Evaluation methodologies
  4. Credentialing processes
  5. Veteran registration for successful applicants.

In the end, stakeholders have one goal: ensure military veterans with PTS have improved well-being via access to properly trained, lifesaving service dogs and improve access to public spaces those veterans and their PTS service dogs.

To learn more, visit 

News & Updates

Pups4Patriots™ Veterans Honored at Nationals Baseball Game

Over Memorial Day weekend, the Washington Nationals baseball team promoted American Humane’s Pups4PatriotsTM program before the first pitch was thrown during a Sunday afternoon game against the Miami Marlins. A video clip highlighting the program played on the Jumbotron in front of thousands of fans. Two Pups4PatriotsTM program graduates, U.S. Air Force Veteran Dottie Dow of Maryland and her service…
June 18, 2019

Nylabone Partners with American Humane to Connect Veterans and Service Dogs

American Humane has been supporting the U.S. military for over a century—our animal rescue program was born on the battlefields of World War I in Europe, where, at the request of the then-U.S. Secretary of War, volunteers with American Humane were deployed to rescue and care for 68,000 wounded war horses each month. Today, our commitment to our nation’s servicemembers…
November 12, 2018