Director of Operations, No Animals Were Harmed®
American Humane Association
American Humane Association seeks a highly-motivated Director of Operations to work directly with the our Chief Veterinary Officer/ National Director, No Animals Were Harmed® to manage program operations and administrative operations staff for the No Animals Were Harmed® program. This position is based at American Humane Association’s west coast office in Studio City, CA and reports to the Chief Veterinary Officer/National Director, No Animals Were Harmed®.
American Humane Association monitors animals in filmed media and holds the exclusive right to award its No Animals Were Harmed® end-credit certification to productions that meet its rigorous standard of care for animal actors. American Humane Association works with production personnel and trainers in the pre-production planning stage, monitors animals on set during production and enforces American Humane Association’s Guidelines for the Safe Use of Animals in Filmed Media. More than 30 Certified Animal Safety Representatives™ combine animal welfare and behavioral expertise to care for animal actors and protect their interests, safeguarding thousands of animal actors working in filmed media each year.
For 135 years American Humane Association has been the nation’s leading voice for the protection of children and animals, the most vulnerable in our communities. As one of this country’s oldest humanitarian groups – and the only one devoted to this dual mission and the power of the human-animal bond - American Humane Association has since 1877 been at the forefront of virtually every major advance in the prevention of abuse and neglect and the promotion of wellbeing of our most precious assets.
The Director of Operations manages administrative operations for No Animals Were Harmed®. Together with the Chief Veterinary Officer/National Director, No Animals Were Harmed®, this position is responsible for running American Humane Association’s Film and T.V. Unit which offers monitoring services and promotes the humane use of animals in film and television through its No Animals Were Harmed® certification program.
The Director of Operations will be responsible for developing a working knowledge of American Humane’s history, programs and policies and procedures. This position will be in charge of promoting the unit’s new fee-for-service model within the film and television industry, coordinating the scheduling of Certified Animal Safety Representatives to monitor animals on film and television production sets, and managing the Studio City office- including financial reporting, grants management, employee relations and daily operations.
· Works collaboratively with the National Director, program staff and leaders of functional areas in the Washington DC headquarters office to continually improve internal systems, processes, procedures and policies
· Coordinates scheduling for Certified Animal Safety Representatives on production sets in the U.S. and internationally
· Interacts with production companies to develop and maintain business relationships
· Assists with the management of key grants that provide funding for the program
· Takes the lead in the day-to-day management of budgetary and financial reporting, working collaboratively with Accounting staff in our Washington, DC office
· Manages office staff- conducting performance evaluations, recommending promotions, directing disciplinary action, approving time cards, identifying staff training needs and providing training as needed
Essential experience, knowledge, skills and abilities:
· Bachelor’s degree in relevant field; advanced degree preferred
· Supervisory experience required
· Financial and budget management experience; background in accounting or grant management helpful
· Understanding of the film industry highly preferred
· Experience with high volume and/or complex scheduling systems preferred
· Detail oriented, well organized and able to handle logistical coordination in a rapidly changing environment
· Excellent customer service skills
· Capacity to maintain a positive and persuasive attitude
· Ability to work both independently and as part of a management team
· Strong decision making skills
· Willingness and ability to work long hours, outside of normal office hours as needed
· Excellent oral and written communication skills
· Outstanding active listening skills
· Aptitude for diplomacy and team-building
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) and other program specific databases
· Administrative operations staff in Studio City office
Physical demands and work environment:
· Irregular work hours will be required, including some nights and weekends.
American Humane Association is an Equal Opportunity Employer